About Us

Our Story

PeopleSERVE, Inc is a technology recruitment firm servicing the Boston market since 1999. As a result of the Management Buyout in 2018, PeopleSERVE has returned to its roots as a privately held provider. Headquartered in Boston, with satellite operations along the East Coast, our staff averages over 10 years of industry experience.

Meet the Team

Erik Schwartz

President

Biography

Erik is an industry veteran, committed to creating a mutual benefit for PeopleSERVE’s employees, consultants, and client partners.

In 2003, he started his professional career with a boutique staffing firm that expanded globally, eventually entering the public markets.

Erik held a variety of roles within its subsidiaries; starting as an entry level contributor and later transitioning into sales, operational, and executive management.

With an emphasis on delivering customer solutions, he was responsible for client acquisition/retention as the organization scaled core business revenues 4x from 2007-2014, before transitioning to executive management.

He led the Management Buyout of PeopleSERVE, Inc., in June of 2018, with the goal of leveraging Technology and Data Analytics to better understand the modern talent landscape.

His core competencies include post-acquisition integration, establishing specialty service offerings, and designing talent engagement/workforce solutions.

Leading from the front, Erik manages our ecosystem as a collaborative learning environment, committed to meeting the expectations of a people-centric modern workplace, and he envisions PeopleSERVE as a “lifestyle business” for all its employees.

Erik considers himself a mentor first, and an entrepreneur second, while operating in the business of Staffing.

He holds a BA from Ithaca College and maintains numerous memberships in Technology, Staffing and Philanthropic organizations.

He is a fitness enthusiast, golfer, reader, a passionate learner, and you can find him relaxing on his boat in Charlestown during the summer.

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Brianna Marin

Manager of Human Resources & Workforce Intelligence

Biography

Brianna joined PeopleSERVE upon graduation from Northeastern University. Her roles have always required her to wear many hats, as she does in her position here at PeopleSERVE.

Notably, Brianna has achieved her SHRM-CP certification from the Society for Human Resource Management. This showcases her commitment to staying updated in industry best practices and her dedication to personal and professional growth.

It is Brianna's unwavering dedication to continuous improvement that truly sets her apart. Her commitment to excellence aligns perfectly with our values at PeopleSERVE, as we strive to deliver exceptional services to our clients.

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Shannon Collins

VP of Recruiting Operations

Biography

Shannon graduated from Bryant University with a degree in Business Administration. Early in her career, she spent nearly 8 years working in marketing before transitioning to the staffing industry. Shannon joins PeopleSERVE as a seasoned recruiter, having spent the last 9 years focused entirely on IT staffing with both large and small agencies.

A native New Englander, Shannon grew up in Southern New Hampshire and currently resides in Melrose, Massachusetts with her husband and three sons. When she isn't busy shuffling her boys to and from rinks and various sports fields, she enjoys a glass of wine with friends and family. Shannon loves the beach and is always counting down the days to her next trip to Wellfleet, Cape Cod.

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Brendan Farrand

VP of Business Development

Biography

Brendan grew up locally in Westford, MA and attended Assumption College in Worcester, graduating in 2008. After a few years working as a defense contractor, Brendan decided to make a career change, finding his way to the IT staffing and services space. Over the next 12 years, Brendan worked in various roles acquiring in-depth experience and knowledge that he is bringing to PeopleSERVE.

Brendan’s technology journey has touched almost all aspects of the business, beginning in recruiting and eventually moving into a client-facing role. He has worked extensively with mid-market and national clients managing and building sales teams for both.

At PeopleSERVE, Brendan will be leveraging his experience to develop account strategies and help expand our current customer base.

Brendan considers himself a technologist and enjoys the changing landscape of our business. With the ever-increasing demands of the Technology consulting business, Brendan works hard to keep up with the current trends and shifts in the market to successfully advise his clients.

Brendan lives in South Boston with his wife Bianca and son Harry. He enjoys golfing, snowboarding, and all Boston sports teams. He spends his summers on the beach in Gloucester, MA, and winters on the slopes of Loon Mountain.

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Management Value System

“We will practice servant leadership and perpetuate a culture of success and positive/verifiable outcomes for our internal and external stakeholders. We will practice diligence in promoting a culture of curiosity and innovation. We will cultivate a value system that rewards these key principles…100% or NOT AT ALL!”

Pooja Masand

Senior Technical Recruiter

Biography

Pooja brings over 15 years of IT recruitment experience, coming from high technology and service-based industries prior. Her core competencies include contract recruiting and relationship management with candidates and clients. She is very passionate about “connecting the right person to the best jobs”.

Pooja holds a Master of Business Administration degree with a concentration in Management of Information Systems from Clark University in MA. She resides in GA with her husband and triplets (yes, you heard that right)! She loves engaging in outdoor activities with her trio. Pooja speaks 4 languages, enjoys listening to music and can dance the night away!

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Natalie Abraham

Technical Recruiter

Biography

Natalie graduated from The University of Western Ontario with a degree in Social Science. Natalie continued her education with a post-graduate degree in Advertising in the Media from Humber College.

Natalie started her career as a media buyer and planner for many years, serving the needs of clients such as Heinz, Ocean Spray, Goodyear Tire, Pfizer, Eli Lilly, and Universal Films. With a passion for sales, Natalie worked for many years selling print advertising and Google search engine optimization and marketing.

By combining her love of sales and people, Natalie transitioned into the staffing space in 2020 as a recruiter within the skilled construction space. With a solid background in recruiting, Natalie is working as a Technical Recruiter on PeopleSERVE’s delivery team.

Natalie resides in Framingham, MA with her husband and two children but is originally from Toronto, Ontario. Natalie enjoys spending her time at all of her children’s various sports and activities as well as snowboarding, waterskiing/wakeboarding, playing softball and recently taking up golf.

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Hannah Packhem

Account Executive

Biography

Hannah graduated from Stonehill College in 2022, where she double majored in Communication and Psychology. While in college, Hannah held two internships within the staffing industry- including the spring semester of her senior year here at PeopleSERVE.

Hannah joins PeopleSERVE full-time as a Marketing Associate, where she will use her prior experience and extroverted personality to support PeopleSERVE’s sales strategy of acquiring new business.

Hannah was born and raised in Warwick, RI and currently lives in Quincy, MA. You can find her by the water whenever she gets the chance, as she was a competitive rower throughout high school.

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Kenzie St. Brice

Operations Specialist

Biography

With her Master’s degree in Human Resources Management and 10 years of experience in the field, Kenzie brings a deep understanding of the HR world to the PeopleSERVE team. She joins us as the Operations Specialist where her attention to detail and initiative for developing efficient processes provides an abundance of support to the back office.

Kenzie was born and raised in Londonderry, NH and currently lives in Epping, NH with her husband and her dog. In her free time, you can find her by the water at her family’s lake house or at the beach walking her dog, Jamaica.

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Melina Alessi

Executive Admin and Sales Support Consultant

Biography

Melina, a graduate of The State University of New York at Buffalo, joined PeopleSERVE as an Executive Administrative Assistant and Sales Support Consultant. Melina began her career as a small business manager in the health and wellness industry. After more than a decade in the service of entrepreneurs, she brings a wealth of experience and an undeniable passion for putting people at the center of everything she does.

A native Buffalonian, Melina said goodbye to New York winters and is a happy resident of South Florida. Living in West Palm Beach, FL with her husband Adam and their three children, they spend every spare minute outdoors and on the water. Melina loves volunteering at her children’s schools, cooking with her big Italian family, a good Starbucks latte, and walks with her miniature schnauzer, Coconut.

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Solutions Team Values

“We will consistently challenge the status quo, through the leveraging of technology and data analysis, to address complex business challenges while driving a people-centric business model.”

Compete and win your talent engagement through the leveraging of real time market analytics.

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Dedicated to understanding your goals and interests, and introducing you to the right opportunities.

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About Us

Our Story

Meet the Team

Erik Schwartz

Brianna Marin

Shannon Collins

Brendan Farrand

Pooja Masand

Natalie Abraham

Hannah Packhem

Kenzie St. Brice

Melina Alessi

Compete and win your talent engagement through the leveraging of real time market analytics.

Dedicated to understanding your goals and interests, and introducing you to the right opportunities.

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