Wilmington, MA
Date Posted: September 12, 2017
Employment Type: Direct Hire
Job Id: 4025

Job Description

Our client is searching for a Desktop/Mobile Administrator to add to their team!

Job Summary:

–  The Desktop/Mobile Administrator is responsible for supporting all PCs, laptops, tablets and mobile devices at our client. The Desktop/Mobile Administrator will support the applications on these devices and provide troubleshooting to resolve any issue. Also, the Desktop/Mobile Administrator will be responsible for all desktop OS devices and mobile devices.

Job Detail:

– Support the Applications, Hardware and OS for all desktops, laptops, tablets and mobile devices. This support is done 95% remote.

– Provide strong internal customer support to our client’s Team Partners while remotely diagnosing and repairing all hardware and application issues.

– Diagnose and resolve all issues on desktops, laptops, tablets and mobile devices. 

Experience:

  • 1-2 Years working in a Service Desk or Desktop Admin position.
  • Experience working with diagnosing issues on PCs.
  • Strong focus customer service desired.
  • Strong verbal and written communications Skills.
  • Ability to diagnose technical issues with remote users over the phone.
  • 1+ Years working in a business environment as part of a team.

Education & Required Skills:

  • Bachelor’s degree in a technical field or equivalent professional experience desired.
  • Proficiency in Microsoft Windows 7 and 10, Microsoft Office 2016 and desktop applications.
  • Comprehensive knowledge of Office 365 and how to navigate through it.
  • Preferred candidates should have basic knowledge configuring/imaging hardware and software
  • Familiar with individual computer components and fixing computers.
  • Knowledge of computer components (Hardware/Software)

Ability to travel up to 25%

Please send your updated resume to info@peopleserveinc.com for consideration.

 

Apply Here